We combine shipping on all purchases (So, PLEASE wait to pay until you have finished with all purchasing or we cannot discount your shipping costs!) We only charge the true shipping costs if the system overcharges you we will refund the difference. We prefer payments through PayPal checkout at this time, which accepts Visa, Master Card, Discover, American Express and eCheck. If outside the United States we ask that payments be made through PayPal. We do accept Checks or Money Orders, however please allow an additional 7 to 10 days for shipping.
We do NOT accept foreign money orders due to the bank fees imposed. Shipping charges are not refundable. Each Package comes with a USPS Delivery Confirmation Number. We charge actual weight for PRIORITY MAIL (no "handling fee"), so combined shipping will save you money. First Class US Mail is available for items totaling less that 13 ounces. We take great care in our packaging and mark all items as fragile. We want you to be happy with your purchases, if something needs our attention, please, let us know!
We will gladly accept returns for the following reason: Items do not meet advertised description- If a suitable replacement cannot be made, we will cheerfully refund your purchase price and shipping costs for items returned in their original condition - within 7 days of delivery for all other returns, shipping will not be refunded and we charge a 20% restocking fee. All items sold at The Nature Company are in stock at the time of purchase. Due to the fragile nature of our products, on a rare occasion, a piece may become damaged. If this happens, we will contact you immediately to make arrangements for a substitute or a full refund.